Eurotec Australia was built from decades of experience in the foodservice industry
We created Eurotec to bring that experience together with a fresh approach to importing, distributing and supporting commercial kitchen equipment in Australia.
Built From Experience
Where it started
Before Eurotec existed, we had already spent many years working in the foodservice industry. During that time, we developed a detailed understanding of commercial kitchens, the equipment they rely on and the people involved in bringing projects together.
We saw what worked, what could be improved and what customers and industry partners needed from the businesses they worked with. We built relationships, developed industry knowledge and learned what customers and industry partners need when selecting, supplying and supporting commercial kitchen equipment.
What we did not always have was the autonomy to put that experience into practice.
Creating Eurotec gave us that opportunity.
We started Eurotec with both experience and industry connections. What we wanted was the freedom to use them differently.
A Different Approach
Why we started Eurotec
Starting Eurotec was about more than creating another equipment business. It was an opportunity to approach the industry differently.
We wanted to bring a new generation of thinking and enthusiasm to an industry we already knew well. We believed there was an opportunity to put greater emphasis on the things that matter when supplying commercial kitchen equipment: good communication, quality customer service, practical support and taking responsibility for the part we play.
For us, that starts with making things easier.
Make It Easier
Our Approach
Specify
Make it easier to specify.
Purchase
Make it easier to purchase.
Coordinate
Make it easier to coordinate.
Install
Make it easier to install.
Support
Make it easier to support.
Our role is not to replace the businesses already working on a project. It is to make our part of the process easier for them. That means providing the product knowledge, specification information, supply coordination and support our dealers, consultants and project partners need to do their work effectively.
That approach shapes the way we work with our customers and industry partners, from product selection and specification through to supply and ongoing equipment support. Find out more about what we do and how we can help.
Taking Responsibility
What we expect of ourselves
Professionalism and integrity are not just words we use to describe ourselves. They are standards we expect ourselves to work to.
Things do not always go exactly to plan, and we have made mistakes along the way. What matters to us is what happens next.
When we get something wrong, we take responsibility for it. We communicate openly, work through the problem and do what we can to put the situation right.
We believe that accountability is an important part of building trust. Our customers and partners should know that when we take something on, we take responsibility for our part in seeing it through.
Finding the Right Fit
Building the business
As Eurotec began to take shape, we were focused on building the right business and establishing the right relationships.
Our experience had given us a clear understanding of the standards we wanted to work to, the type of equipment we wanted to represent and, just as importantly, the level of support we wanted to provide around it.
That led to conversations with Electrolux Professional.
What began as an introduction developed over time into a much larger opportunity. Over a number of months, Eurotec and Electrolux Professional worked through what a partnership could look like in the Australian market.
The result was Eurotec taking on the role of Australian distributor for Electrolux Professional's commercial cooking, refrigeration and warewashing equipment.
It was a natural fit. Electrolux Professional brought decades of European manufacturing experience and a broad portfolio of professional equipment, while Eurotec brought its understanding of the Australian market, established industry relationships and a commitment to local distribution and support.
For us, the partnership was never simply about having a recognised brand in our portfolio. It was about bringing together the right products, the right people and the right approach to support the industry we know.
Eurotec Today
Where we are today
Today, Eurotec is an Australian-owned and operated importer and distributor of professional commercial kitchen equipment, supplying dealers, consultants and project professionals across Australia.
We work with dealers, consultants and project professionals across hospitality, healthcare, education, government and other institutional environments, providing access to European commercial kitchen equipment backed by local knowledge and support.
Our relationship with Electrolux Professional remains an important part of what we do. As its Australian distributor for commercial cooking, refrigeration and warewashing equipment, we work with our industry partners to provide product information, specification support, supply coordination and ongoing equipment support.
But Eurotec is about more than the products we distribute.
The business was built around people, relationships and a way of working. We know the industry because we have spent decades working in it. We understand the pressures involved in commercial kitchens, and we understand that good equipment distribution requires more than moving products from one place to another.
Looking Ahead
What's next
We are continuing to develop our relationships, our capabilities and the way we support our partners. As the business grows, we want to keep the things that mattered when we started it: knowing our customers, taking responsibility, being prepared and making the process easier wherever we can.
The business may be young, but the experience behind it is not.
That experience will continue to shape how we work, the relationships we build and the business we become.
Start a Conversation
If you would like to discuss a project or simply find out more about Eurotec, our team is ready to assist.
Contact Us